Frequently Asked Questions


Q. Why should I pay for a professional resume-writing service when I can create my own resume?

A. Your resume is how you market yourself to potential employers. Think of it this way: if you owned a retail business, would you try to do your own marketing and advertising, or would you hire a professional who specializes in retail marketing? Chances are, you would do the latter. The same applies to resumes. Our professional resume writers are experienced in crafting powerful career documents for all employment levels – encompassing executives, managers, professionals, and staff spanning multiple industries and professions. In short, you could leave your career marketing to chance … but why would you want to?


Q. Will I be able to talk with the resume writer directly?

A. Critical to creating a results-getting resume is taking time to understand you, your experience, your goals, and your strengths. We recommend electronic communication as this eliminates errors in transmission while helping streamline our service to you. If electronic means fall short, however, a call can be scheduled. Whether through e-mail or through phone, our resume writers have had great success communicating with customers to gain an understanding of each person’s unique abilities and ambitions. 


Q. Do you offer a money-back guarantee?

A. At ResumeLance, we pledge that your professionally written resume package will be accurate, clear, compelling, and unique. We do not, however, offer refunds.


Q. I’m directly out of college and have little or no work experience – can ResumeLance still create a resume for me?

A. Yes! Our resume writers have experience writing resumes and career-related documents for individuals at all career levels – from those just entering the job market to senior executives with work histories spanning multiple decades.


Q. What if I don’t currently have a resume?

A. Not a problem! We know what questions to ask about your prior work and / or life experience. And from this information, we will create a resume and accompanying career documents.


Q. Can I see samples of your work before I purchase a resume package?

A. Yes. While we fiercely guard the identities and confidentiality of our customers, please contact us to view samples of our past work, minus client and company details.

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